Support | Limited Warranty
MBT LIGHTING stands behind every product we sell whether manufactured by us or by others. MBT Lighting hereby warrants those products made by or for MBT Lighting to be free of manufacturing defects in material and workmanship for a period of one year (unless otherwise specified) from the date of purchase. MBT Lighting products noted with a "*W90" carry a 90-day warranty. Those products manufactured by others are warranted according to the specific warranty of each individual manufacturer and MBT Lighting assumes no responsibility on their behalf. MBT Lighting will accept for warranty service any product sold by us and will warranty such under the terms of the warranty stated herein. On goods manufactured by others MBT Lighting will act on our customers' behalf to secure warranty protection as stated by each individual manufacturer within the terms of each manufacturer's specific warranty.
THIS WARRANTY IS ONLY VALID ON GOODS PURCHASED & USED WITHIN THE BOUNDARIES OF THE UNITED STATES OF AMERICA, ITS TERRITORIES AND POSSESSIONS.
Service may be acquired only by sending any warranted item IN
ITS ORIGINAL CARTON, FREIGHT PREPAID directly to MBT Lighting's
service center at 11400 Interchange Drive, Suite 101, Louisville, KY 40229. All items returned for service must have an RA number. To get RA number call customer service at 1-800-641-6931 or email: firstname.lastname@example.org. MBT Lighting will repair or replace at its sole discretion all warranted goods free of charge under the terms of our Limited Warranty and will return such repaired items freight prepaid within the territorial United States of America. Non-Warranty repairs will be returned to the customer, with all repair charges and return freight being paid by debit or credit card. MBT Lighting accepts no responsibility or liability for loss or damage to parts or accessories shipped with the item.
This warranty is null and void if the unit has been opened or tampered with or if the serial number (when applicable) has been altered, changed or destroyed in any manner, if the unit or its function has been altered in any manner, if the unit has been repaired by an unauthorized source, if the unit has not been maintained as specified in the instruction manual with each unit, or if the unit has not been used as originally intended. Proper maintenance is the responsibility of the user, and this warranty in no way implies or intends to cover without charge cleaning or periodic check-ups. MBT Lighting will assume sole responsibility for all parts and labor charges on covered goods found by MBT Lighting to be defective in either materials or workmanship within the warranty period. MBT Lighting reserves the right to make changes in design and/or improvements to its products without any obligation to prior sale or existing inventory.
This warranty covers the unit itself and there is no warranty expressed or implied on any accessory included on any product described herein. Normal wear and tear parts that are not covered by this warranty include (but are not limited to) lamps (bulbs), fuses, belts, brushes and gels. 90 day warranty on laser diodes.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES MADE BY MBT L&S IN CONNECTION WITH OUR PRODUCTS. INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS, ARE LIMITED TO THE WARRANTY PERIOD SPECIFIED ABOVE. NO WARRANTIES, WHETHER EXPRESSED OR IMPLIED SHALL APPLY TO SUCH PRODUCTS AFTER SAID PERIOD HAS EXPIRED.
THE END USER'S AND THE DEALER'S SOLE REMEDY SHALL BE SUCH REPAIR OR REPLACEMENT AS EXPRESSED HEREIN, AND, UNDER NO CIRCUMSTANCES, SHALL MBT L&S BE LIABLE FOR ANY LOSS OR DAMAGE, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE THIS PRODUCT.
THIS WARRANTY IS THE ONLY WRITTEN WARRANTY APPLICABLE TO PRODUCTS MANUFACTURED BY, FOR OR SOLD BY MBT L&S, NO OTHER WARRANTY IS IMPLIED OR EXPRESSED.
to download the Limited Warranty Registration pdf.
Mail to MBT Lighting, P.O. Box 63366, N. Charleston, SC 29419